Managing Your Pay As You Go Mobile

With Pay As You Go, you have total flexibility. There are no monthly fees and no contracts. You simply pay for what you need, when you need it.

Get Rewarded When You Top Up

It is important to note that only top-ups made via the MySure portal or app provide unlimited data rewards. Top-ups made via Instant Online Top-Up or Local Retailers (Payzone) provide only basic rewards.

When you top up via MySure, you unlock exclusive rewards in addition to your credit. The more you top up, the more you get:

Note: The £10 and £20+ MySure top-up tiers also include roaming allowances for use in the UK, Ireland, and France.

How to Top Up Your Account

We offer several convenient ways to add credit to your phone:

• MySure App (Recommended for Unlimited Data Rewards): The easiest way to top up on the go. Download the free app for iOS or Android, register, and store your payment details securely.

• Instant Online Top Up (Basic Rewards): In a rush? You can top up instantly using a debit/credit card, Apple Pay, Google Pay, or PayPal at topup.sure.com.

• By Phone (Basic Rewards): Simply dial 177 for free from your mobile and follow the instructions.

• Local Retailers (Basic Rewards): Visit any local retail partner displaying the pink Payzone sign to purchase credit in person.

For further information, please see our guide: How to Top Up a PAYG Mobile.

Checking Your Balance

Need to see how much credit you have left?

• Dial *#100# and press the call button. Your balance will be displayed directly on your screen.