Frequently asked questions

See all 7 articles

Pay As You Go & Top Up


Switching to Sure

Get the guide for your phone

Help Videos

See all 9 articles

Broadband & Suremail

Signing up to Sure Broadband

Broadband & WiFi Faults


Staying Safe Online

Mobile Internet

Help Videos

Home phone

Order Home Phone


Landline help and FAQ's

MySure & Contract information

My Sure Registration

My Sure for Pay As You Go

My Sure - frequently asked questions

My Contract

More articles

See all 12 articles


About your bill

Paying your bill


Frequently asked questions

See all 10 articles

Click below for latest announcements

Terms & Conditions

Previous Price Change Announcements


NEW: Guernsey Directory App

Your most frequently asked questions here

Directory Listing

Directory deadline dates

Business help

Key contacts

Regulatory Notices

Regulatory Notices - 2020

Previous Regulatory Notices 2019

Previous Regulatory Notices 2018

Previous Regulatory Notices 2017

See all 14 articles

Previous Regulatory Notices 2016

See all 9 articles

5G from Sure

Getting started with your 5G router