Top Questions

Mobile

Frequently asked questions

See all 9 articles

Pay As You Go & Top Up

Roaming

Switching to Sure

Get the guide for your phone

More Mobile Questions

See all 16 articles

Help Videos

See all 9 articles

Broadband & Suremail

Signing up to Sure Broadband

Broadband & WiFi Faults

Mobile Internet

Help Videos

Staying Safe Online

Suremail

Home phone

Order Home Phone & moving house

Faults

Landline help and FAQ's

See all 7 articles

My Account & Contract info

Frequently asked questions

My Contract

Billing

Frequently asked questions

About your bill

Paying your bill

General

Frequently asked questions

See all 15 articles

Click below for latest announcements

See all 9 articles

Terms & Conditions

Directory

NEW: Guernsey Directory App

Your most frequently asked questions here

Get listed in the directory

See all 7 articles

Directory deadline dates

Business help

Key contacts

Regulatory Notices

Current Regulatory Notices 2018

Previous Regulatory Notices 2017

See all 14 articles

Previous Regulatory Notices 2016

See all 9 articles

Previous Regulatory Notices 2015