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General

Frequently asked questions

  • All about the Sure Directory and the new app
  • All about Email & Suremail
  • Fixing WiFi and Broadband problems
  • All about routers
  • All about Top Up and Pay As You Go

Click below for latest announcements

  • Pay Monthly mobile price increases - 1st July 2019
  • Fake bills, scammers and phishing attempts - February 2019
  • SPAM emails general warning

Terms & Conditions

  • Complaints
  • Guernsey Terms & Conditions

Previous Price Change Announcements

  • NOTIFICATION: Fixed line price changes from 1st October 2018
  • Notice of Sure New Pay Monthly Mobile Plans from 1st October 2018
  • Notice of Sure Retail Broadband Price Changes from 1st January 2019

About us

  • Company info
  • Management team
  • Sure Foundation
  • Regulatory Notices
  • News
  • Careers
  • Contact us

Help

  • FAQ's
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  • Complaint information

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Opening times

High Street store

Mon-Sat: 09:00-17:30 (excluding Wednesdays)
Wed: 09:30-17:30
Sun: Closed

Closed all Bank Holidays

La Vrangue (inside Post Office) store

Mon-Fri: 08:30–17:00 
Sat: 08:30-12:00
Sun: Closed

Closed all Bank Holidays 

Locations:

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