General
Frequently asked questions
- All about the Sure Directory and the new app
- All about Email & Suremail
- Fixing WiFi and Broadband problems
- How do I set up broadband?
- All about routers
- All about Top Up and Pay As You Go
Click below for latest announcements
- Pay As You Go - balance expiry news
- New Account Number - all customers, from 1st April 2019
- Fake bills, scammers and phishing attempts - February 2019
- Notice of Sure New Pay Monthly Mobile Plans from 8th January 2019
- Notice of Sure Retail Broadband Price Changes from 1st January 2019
- Here to Help - Frequently Asked Questions