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General

Frequently asked questions

  • Being safe in a storm
  • Moving House - what do I need to do?
  • All about the Sure Directory and the new app
  • What if I need a new handset before the contract ends?
  • WiFi and Broadband problems
  • Bills and bill queries
See all 7 articles

Latest Announcements

  • Planned Maintenance 16th - 18th May 2025 - Fibre Service
  • Planned Maintenance 13th May 2025 - Top Up service
  • Mobile Network - reduced indoor coverage and data speeds - 01/05/2025
  • UPDATED - Service Announcement - Draytek router issues - 24th March 2025
  • Phishing Attempt: 'CWGSY webmail'
  • Improvements to Roaming Spend Limits
See all 8 articles

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