General

Frequently asked questions

• Being safe in a storm
• Moving House - what do I need to do?
• All about Email & Suremail
• All about the Sure Directory and the new app
• WiFi and Broadband problems
• Account Help - MySure, about my contract and registration help

See all 9 articles

Latest Announcements

• Planned Maintenance - Broadband Wednesday 11th December 2024
• NOTIFICATION - Price increases from 1st July 2024
• Improvements to Roaming Spend Limits
• Fake Sure bills, scammers and phishing attempts - not from Sure
• SPAM emails general warning

Important information

• Here to help guide
• Complaints
• Guernsey Terms & Conditions