General

Frequently asked questions

• Being safe in a storm
• Moving House - what do I need to do?
• All about the Sure Directory and the new app
• What if I need a new handset before the contract ends?
• Bills and bill queries
• Home Improvements? Dial before you dig.

Latest Announcements

• NOTIFICATION - Price increases from 1st July 2026
• Service Announcment - We’re currently upgrading our payment platform​
• Improvements to Roaming Spend Limits
• SPAM emails general warning

Important information

• Here to help guide
• Complaints
• Guernsey Terms & Conditions