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  1. Sure
  2. Broadband & Suremail

Broadband & Suremail

Find out how to set up your broadband router, check speeds and improve the efficiency of your home broadband. Also includes setting up mobile internet, and accessing your Suremail email account.

Fibre Broadband

  • Fibre Installation Guide
  • Fibre Frequently Asked Questions
  • Battery back-up for mains powered ONT
  • Fibre Broadband is available at my property, what happens now?

Signing up to Sure Broadband

  • Voluntary agreement on Standards for Fixed Broadband Services

Broadband & WiFi Problems

  • Copper Troubleshooting
  • Fibre Troubleshooting
  • Wi-Fi Troubleshooting
  • Sure Support App - diagnose and solve broadband issues from your mobile.

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High Street, St Peter Port

For opening times visit Contact Us

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