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  1. Sure
  2. Broadband & Suremail

Broadband & Suremail

Find out how to set up your broadband router, check speeds and improve the efficiency of your home broadband. Also includes setting up mobile internet, and accessing your Suremail email account.

Fibre Broadband

  • Fibre Installation Guide
  • Frequently Asked Questions
  • Battery back-up for mains powered ONT
  • Fibre Broadband is available at my property, what happens now?

Signing up to Sure Broadband

  • If you change your mind
  • Voluntary agreement on Standards for Fixed Broadband Services

Broadband & WiFi Problems

  • ★ Fixing broadband and WiFi problems
  • Changing your username on the Technicolour DGA0122 router
  • How do I reset my router?
  • Changing your username on the Thomson TG789vn router
  • Changing your username on the Technicolor TG 589vac V2 router
  • Changing your username on the Technicolor TG 588V2 router
See all 11 articles

suremail.gg and cwgsy.net

  • Fixing suremail and email problems
  • About Suremail including @cwgsy.net

Staying Safe Online

  • Spam email
  • WiFi security checklist
  • Staying Safe Online
  • Email Safety
  • Phishing - trying to steal your identity

4G Mobile Broadband

  • About mobile internet

Help Videos

  • How to set up a router
  • Getting the best from your broadband
  • Broadband security
  • Mobile broadband explained

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For opening times visit Contact Us

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