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  1. Sure
  2. Broadband & Suremail

Broadband & Suremail

Find out how to set up your broadband router, check speeds and improve the efficiency of your home broadband. Also includes setting up mobile internet, and accessing your Suremail email account.

Signing up to Sure Broadband

  • If you change your mind
  • Voluntary agreement on Standards for Fixed Broadband Services

Broadband & WiFi Faults

  • ★ How to reset a router
  • Changing your username on the Thomson TG789vn router
  • Changing your username on the Technicolor TG 589vac V2 router
  • Changing your username on the Technicolor TG 588V2 router
  • Changing your username on the Technicolor DWA0120 router
  • Sure Support App - diagnose and solve broadband issues from your mobile.
See all 9 articles

suremail.gg and cwgsy.net

  • Fixing suremail and email problems
  • About Suremail including @cwgsy.net

Staying Safe Online

  • Spam email
  • WiFi security checklist
  • Staying Safe Online
  • Email Safety
  • Phishing - trying to steal your identity

Mobile Internet

  • About mobile internet

Help Videos

  • How to set up a router
  • Getting the best from your broadband
  • Broadband security
  • Mobile broadband explained

Shop

  • Mobile phone
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  • Qtip.me app

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  • Latest news

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  • Mobile trouble shooting
  • Broadband trouble shooting
  • Log a fault
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My Sure

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