View and Manage Your Bills with MySure

Managing your account is faster and easier than ever with MySure. You can access your billing history, check real-time usage, and export data—all at no extra charge.

Key Features

• 12-Month Billing History: View, download, and save your bills from the last 12 months in full PDF format.

• Real-Time Itemisation: Use the "Unbilled Usage" tab to see your charges and itemised activity for the current month before your official bill is even produced.

• Advanced Filtering: View itemised usage for specific service numbers. You can filter by:

  • Usage Type: Local (on-net) vs. Roaming.

  • Status: Billed vs. Unbilled.

  • Export: Easily download your data as a CSV file for your own records.

• Data Usage Tracking: Monitor your mobile data consumption with our intuitive charts, which display usage trends over the last 30 days and a rolling 12-month period.

How to Access Your Bills

1. Log in to your MySure account.

2. Navigate to the Bills/Payments section.

3. Select the specific statement you wish to view.

Quick Actions

• View current bill: Instant access to your latest balance.

• Download PDF: Save your statements for offline viewing.

• Check history: Review up to 12 months of previous statements.

Tip: Using MySure is the fastest way to resolve most billing questions, saving you time and the effort of contacting support.