Service Announcment - We’re currently upgrading our payment platform​

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Update 26/05/2026:

Payments and Top-ups usually made via the App can be made using the My Sure Website.  Stored payment cards will be temporarily offline.

We apologise for any inconvenience and thank you for your understanding.

Alternative payments for billing can be made by calling 01481 700 700, or for top-up’s click here

Original Post

We will be upgrading our payment platform used for the App and My Sure website on Thursday 21st May between 2.30am and noon. 

Please top up or pay any bills before then, as payments may be unavailable during this time.​

Alternative payments for billing can be made by calling 01481 700 700, or for top-up’s click here