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Costs Associated with Moving Your Sure Services

Please be aware that there may be charges attached to moving your telephone line with Sure.  For instance:

 

If you need a new connection to be installed and engineering work is required, this will cost £140.00

 

Reactivating an existing line (without engineering work at the property) will cost £55.00.

 

If your line just needs a straight swap from another provider to Sure, there is a charge of £55.00 to move.

 

If you are taking over an existing number / transfer of responsibility, the cost is £55.00.

 

When you move exchange areas, you might need to be assigned a new phone number.

 

You can choose to have a message on your old number, advising of the new number to call (Change Number Interception CNI).  This is an initial £17.00 connection and monthly rental of £10.40

 

Alternatively, Remote Call Forwarding can be set-up on your line, this will forward your call without the caller knowing.  The cost is; set-up fee of £53.00 and a monthly charge of £10.40.

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