Please be aware that there may be charges attached to moving your telephone line with Sure. For instance:
- If you need a new line to be installed and engineering work is required, this will cost £140.00
- Reactivating an existing line (without engineering work at the property) will cost £55.00.
- Moving your Broadband service is £65.00 for a VDSL service and £30.00 for an ADSL service.
- If your line just needs a straight swap from JT to Sure, there is a charge of £55.00 to move.
- If you are taking over an existing number / transfer of responsibility, the cost is £55.00.
- When you move exchange areas, you will be assigned a new phone number.
- You can choose to have a message on your old number, advising of the new number to call (Change Number Interception CNI). This is an initial £17.00 connection and monthly rental of £10.40
- Alternatively, Remote Call Forwarding can be set-up on your line, this will forward your call without the caller knowing. The cost is; set-up fee of £53.00 and a monthly charge of £10.40.
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