Welcome to our eSIM help page! Whether you're new to eSIM technology or need assistance with activation, we've got you covered. This guide will walk you through everything you need to know.
What is an eSIM?
An eSIM (electronic SIM) is a digital SIM technology that allows you to activate a mobile phone plan without needing a physical SIM card. Instead of inserting a physical card, the eSIM is built directly into your device
What are the benefits of an eSIM?
✓ Convenience: No need to swap physical SIM cards. You can switch networks or plans digitally.
✓ Multiple Profiles: You can store multiple carrier profiles on one eSIM, making it easier to switch between different networks or use dual SIM functionality.
How does a eSIM work and where can I get one?
eSIM work just as your physical sim works there is no change to your phone service.
If you pop into store they can change you to an eSIM and provide you with a QR code or activation details that you scan or input into your device.
Once activated, your device connects to the Sure network using the eSIM, just like a physical SIM.
Will my device support an eSIM?
Many modern smartphones (iPhone, Google Pixel, etc.), smartwatches, and tablets support eSIM. Check with your device manufacturer or carrier to confirm compatibility.
If you're interested in activating an eSIM or want to know if your device supports it, contacting your carrier is a great first step!
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