Star Services on a mobile phone are quick codes you can dial (starting with * or #) to access features like checking your balance, call forwarding, or voicemail and much more.
Mobile Voicemail
Calls will automatically go through to voicemail if:
✓ You do not answer for a certain amount of rings
✓ You are on another call
✓ You have no signal
✓ Your phone is switched off
To set up your voicemail,
✓ Dial ‘171’ on your mobile phone and press call
✓ Your voicemail will be set up. Follow the instructions to change your PIN which will be set to 0000 as a default. You should change your pin to stop anyone else accessing your voicemail.
✓ You can record a welcome message and merge one or more mailboxes by following the instructions on the automated system
Cancelling your voicemail
✓ To cancel your voicemail dial ##004#
✓ To reactivate your voicemail - **004*171#
For additional information and other ways in which star services can be used please see below our attached Guide.
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