Mobile
From setting up your phone when you first get it to topping up and troubleshooting problems, this section will help you get the most out of your mobile.
Frequently asked questions
- Get the guide for my iPhone, Android, Windows phone
- How do I check my balance?
- Apps
- How do I turn apps off?
- Replacement SIM card
- How do I swap my phone number from one SIM to another?
Pay As You Go & Top Up
Roaming
Switching to Sure
Get the guide for your phone
More Mobile Questions
- Non-geographic calls and premium numbers
- Boosters
- Lost or stolen phone
- Text messages converted to Picture messages
- How do I access voicemail?
- Why is my bill higher this month?
Help Videos
- SIM cards and PIN numbers
- Internet access on iPhone
- Internet access on Android phones
- Registering your mobile
- Mobile voicemail
- Understanding mobile data