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  2. Broadband & Suremail

Broadband & Suremail

Find out how to set up your broadband router, check speeds and improve the efficiency of your home broadband. Also includes setting up mobile internet, and accessing your Suremail email account.

Signing up to Sure Broadband

  • Moving House
  • Signing up
  • Voluntary agreement on Standards for Fixed Broadband Services
  • Setting up Unlimited Broadband
  • Setting up Superfast Broadband

Broadband & WiFi Faults

  • Fixing broadband and WiFi problems
  • Troubleshooting checklist
  • Calling out an engineer

Mobile Internet

  • About mobile internet

Help Videos

  • Mobile broadband explained
  • Broadband security
  • Getting the best from your broadband

Staying Safe Online

  • Phishing - trying to steal your identity
  • Email Safety
  • Staying Safe Online
  • WiFi security checklist
  • Spam email

Suremail

  • Unable to receive emails?
  • Fixing Suremail and Email problems
  • About Suremail
  • Spam Email
  • cwgsy.net email

About us

  • Company info
  • Management team
  • Sure Foundation
  • Regulatory Notices
  • News
  • Careers
  • Contact us

Help

  • FAQ's
  • Contact us
  • Complaint information

Follow us

Opening times

High Street store

Mon-Sat: 09:00-17:30 (excluding Wednesdays)
Wed: 09:30-17:30
Sun: Closed

Closed all Bank Holidays

La Vrangue (inside Post Office) store

Mon-Fri: 08:30–17:00 
Sat: 08:30-12:00
Sun: Closed

Closed all Bank Holidays 

Locations:

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