Due to inflation, and in order to continue supporting our network and customer experience investments across the Bailiwick we are increasing the rental charges for our standard exchange lines and ISDN services on 1st October.
This is the first increase since May 2015 for exchange lines, and since 2008 for ISDN services. From 2019 onwards we will move to an annual increase on these services in line with inflation. The table below shows the changes, what percentage rise that equates to, and what level inflation has been at since the last price change. Inflation measures are RPI, as published by States of Guernsey.
Customers who are within a minimum term contract will not incur the price incease until 1st December 2018 and entitled to cancel their service with no penalties by giving at least 30 days notice in writing.