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Fixing WiFi and Broadband problems

Sure provides you with a broadband service over copper lines that are owned by Sure in Guernsey. Sure is responsible for making sure the line is fit for purpose from the exchange to your property.

The speed you can achieve depends on the length of these lines.

Other factors that can affect speed are the age and power of your router/computer, wiring in the home and amount of devices trying to connect at the same time.

Sure can provide a pre- configured router to all our customers if they need one with 24mth contracts. We have various routers starting at £45 for standard unlimited broadband.

With copper lines, the speed you can achieve depends on the length of the line. 

Other factors that can affect speed are the age and power of your router/computer, wiring in the home and amount of devices trying to connect at the same time.

For help, support and advice please read click here before logging a fault.

 

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