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Customer Service Centre - new opening hours from 17th September 18

Please be advised that our Customer Service Centre times are changing on 17th September as follows:

Monday to Thursday open 08:00 close 20:00

Friday open 08:30 close 20:00

Saturday open 09:00 close 19:00

This is for all in enquiries but if your phone is lost or stolen you can still call us 24 hours a day.

You can dial 01481 700700 for assistance, email or send a direct message through our Facebook and Twitter pages.

For faults you can dial 151 from a Sure mobile during opening hours only.

Social media is monitored Monday to Friday from 09:00 until 17:00 only.

It can take up to 48hrs to receive a response by email depending on how busy we are.




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