Request to receive itemised bills
Itemised bills require significantly more paper, however we do understand that you might require this option. We offer itemisation with your bill free of charge, please call us on 01481 700700 if you would like to receive this with your bill. You can request a one-off itemisation which has an administration fee of £5 per bill period the itemisation is requested for.
If you do require itemisation each month, you can choose the level of itemisation, depending on how much detail you would like to see on your bill. You can itemise in the following increments:
- Calls and Data over 20p
- No itemisation
- All calls, texts and data (including free usage)
Stop itemised billing
If you wish to stop itemised billing, please contact us on 01481 700700 or via the 'Log a query' button at the top of this page.
Querying a bill
If you have a query about a bill please contact us 01481 700700 or via the 'Log a query' button at the top of this page.