Notice of Sure Mobile Product Changes - 16th November 2017

Date of publication - 16th November 2017


Mobile Pay Monthly Offers


3 Months Unlimited Data

Sure is pleased to announce that for customers signing up to 24 month mobile contracts, on Sure’s existing 10GB or above plans, they will be eligible to receive three months of unlimited mobile data. This will be applied on the day of purchase and will last 92 days at which point your data will revert to the monthly allocation on the plan you have chosen.

Zero data overage

To give you peace of mind when using your phone, for mobile plans taken out from the 16th November 2017, it will no longer be possible to receive unexpected bills for data usage. Once you have used up the data contained within your bundle you will no longer be able to use mobile data and therefore avoid any potential bill shocks.


If you still need to use mobile data after your inclusive data has been used up Sure are introducing a new product called Dial-a-Booster. This will allow you to call 12001 to receive an additional 1GB of mobile data. This call will be charged at £5 and will appear on your next Sure bill. You can use this facility as many times as you'd like throughout the month. This feature is only available on plans taken out from the 16th November 2017. 


Mobile Pay As You Go Rewards


Sure will be introducing new rewards for Mobile Pay As You Go customers from the 16th November 2017. These are shown below:

Top up value

Free Data on the Sure network

Free minutes to any local mobile

Free SMS to any local mobile

Valid For





7 Days





14 Days





30 Days


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