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Fixed line charges amendement effective from 1st June

In preparation for the introduction of fixed line completion in the Channel Islands, Sure will make the following amendments to their Guernsey fixed line connection charges and labour rates.

Sure (Gsy) Fixed line Connection and Labour rates Current    

New
(from 01/06/15)

Connection - takeover of service £39.99 £52.60
Connection - engineering installation £39.99 £135.10
Connection – TAS* customers only (takeover or engineering installation) £39.99 £52.60

 

Engineering visits

 Current

 New
(from 01/06/15)

Normal time: 0800-1700 Mon-Fri

£55.00 for initial 40 mins on site, then hourly

£55.00 for initial 30 mins on site, then £27.50 per additional 30 mins

Saturday and weekday outside normal time

£82.50 for initial 40 mins on site, then hourly

£97.50 for initial 30 mins on site, then £32.50 per additional 30 mins

Sunday and Public Holiday

£82.50 for initial 40 mins on site, then hourly

£112.50 for initial 30 mins on site, then £37.50 per additional 30 mins

 * Telephone Assistance Scheme

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